You own Your Data

RecTimes is an online ice booking and facility management system which stores personal information about a company or individual (Organization) as provided or entered by that company or individual. RecTimes will store information that is entered by You, or automatically imported on Your instruction. The Data entered, or imported on instruction, by You remains Your property and RecTimes will not use nor make available for use any of this information without Your permission.

You control who has access to Your Data

The Data entered, or imported on instruction, by You is stored securely in a database and is only accessible to any person You have authorized to use the Service.

It is Your responsibility to keep Your password safe.

RecTimes, RecTimes’s staff and RecTimes’s partners do not have access to Your password and are therefore unable to access Your Organization’s account or Data without receiving an invitation to do so from You.

RecTimes monitors system usage

The Data entered, or imported on instruction, by You is stored securely in a database and is only accessible to any person You have authorized to use the Service. It is Your responsibility to keep Your password safe. RecTimes, RecTimes’s staff and RecTimes’s partners do not have access to Your password and are therefore unable to access Your Organization’s account or Data without receiving an invitation to do so from You.

RecTimes will never access the details of any financial transaction entered and stored in the Service. RecTimes will never access system usage history for a specific identifiable user, except where granted permission by that person to assist with resolution of a system issue or error.

RecTimes staff and key commercial partners can access non-identifying and aggregated usage information and transaction volumes in order to better understand how our customers are using the Service so we can improve the system design and where appropriate have the system prompt users with suggestions on ways to improve their own use of the system. All aggregated usage information is stored in a secure RecTimes data warehouse facility within Canada.

Your Data is sent securely across the Internet

RecTimes’s servers have SSL Certificates issued by leading certificate authorities Global Sign, so all Data transferred between users and the Service is encrypted. However, the Internet is not in itself a secure environment. Users should only enter, or instruct the importation of, Data to the database within a secure environment. This means that Your browser must support the encryption security used in connection with the Service.

RecTimes stores your Data in the location RecTimes considers will give You the most efficient access from wherever in the Canada you may be. Access and storage controls via the Service are however administered by RecTimes in Canada as the custodian of that Data. Where You access or input Data from somewhere other than the country where the Data is stored or to be stored, You consent to that Data being transferred from one country to the other (including via any intermediate country) as a function of transmission across the Internet.

RecTimes does not store Your credit card details

If you choose to pay for the Service by credit card, your credit card details are not stored by the Service and cannot be accessed by RecTimes staff.

Your credit card details are encrypted and securely stored by Helcim Inc. to enable RecTimes to automatically bill your credit card on a recurring basis.

Review Helcim Inc. Privacy Policy

RecTimes will give you access to Your Data at any time

Provided You have met Your obligations under the Service Terms of Use, on request RecTimes will provide You with a full export of the Data in a common file format determined by RecTimes.

Access to the Data may be permanently deleted by RecTimes 90 days after You stop paying for the Service or at Your request.

Your browser stores no information that will identify You or Your Organization

The Service utilises “cookies” and other technical measures that enable us to monitor traffic patterns and to serve you more efficiently if you revisit the site. A cookie does not identify You personally or contain any other information about You or Your Organization, but it does identify Your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.

RecTimes will not sell or otherwise provide Your personal information to a third party, or make any other use of personal information about You for any purpose which is not incidental to the normal use of the Service.

You can opt-out of any email communications

RecTimes sends billing information, product information, Service updates and Service notifications to You via email.

Where appropriate email communication will contain clear and obvious instructions describing how You can opt to be removed from the mailing list. RecTimes will remove You upon Your request.

You are responsible for checking the Privacy Policy of any third-party applications the Service links

The Service may contain links enabling the electronic transfer of data with third-party applications. RecTimes takes no responsibility for the privacy practices or content of these applications.

This policy may be updated from time to time

RecTimes reserves the right to change this policy at any time and any amended policy is effective upon the posting on this website. RecTimes will make every effort to communicate these changes to You via email or notification via the website.

Please read our Terms of Use

Use of the Service is subject to RecTimes’s Terms of Use and this Privacy Policy should be read in conjunction with this. In the event of a conflict or disagreement between this Privacy Policy and the Terms of Use, the Terms of Use will prevail.

Last updated: Feb 1st, 2019